+49(0)33225079990Shipping & Delivery

At Mary and Mary, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer

free shipping on all orders to the following countries/ Shipping locations:

• European Union
• UK
• Europe

Delivery Times

Below are the estimated delivery times for all packages:

• Order cutoff time: 6:00 PM (CEST) Central European Summer Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

• Order handling time: 1 to 2 business days (Monday to Saturday). Once your order is processed, it will be shipped by one of our trusted carriers.

• Transit time Germany: 1 to 2 business days (Monday to Saturday).
  

  • Estimated delivery time Germany: 2 to 4 business days.

  
  

• Transit time Europe: 1 to 5 business days (Monday to Saturday).
  
  

  • Estimated delivery time Europe: 2 to 7 business days.

• Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Use the link in the footer menu or here: 
https://maryandmary.ae/apps/track123

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

For More Information:

Sandra Marienfeld
E-mail: customer@maryandmary.de
FAQ: Frequently Asked Questions
Phone: +49(0)33225079990
Contact Form

Customer Service Hours: Monday to Friday: 9:30 AM to 7:00 PM

We do our best to reply to your e-mail within 1-2 business days.